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EzChargez is a peer-to-peer home EV charging network. Private homeowners ("Hosts") list their home chargers on the platform; EV drivers ("Drivers") find nearby hosts, book a charging session, and pay in-app — all without needing a public charging station.

EzChargez is available across the United States and is expanding rapidly. Open the app and enter your zip code or allow location access — the map will show all verified hosts currently open near you. If no hosts appear in your area yet, you can sign up as a host and be the first in your neighborhood.

Hosts list a variety of home chargers including Level 1 (L1) and Level 2 (L2) units from brands like ChargePoint, Chevrolet/GM, Enel X, and more. Each listing shows the charger type, estimated charge speed, and compatibility — so you can find the right fit for your vehicle before you book.

Yes — the app is free to download on iOS and Android. Creating an account is free. Drivers pay a per-session fee when they book, and hosts earn from each session. There are no subscription fees.

EzChargez works with any battery electric vehicle (BEV) or plug-in hybrid (PHEV) — Tesla, Ford, Chevrolet, Rivian, BMW, Hyundai, Nissan, and more. Each host listing shows the connector type (J1772, NACS, etc.) so you can confirm compatibility before booking.

Open the app and tap the Map tab. EzChargez will show all verified hosts currently open within your search radius, sorted by distance. You can search by address or zip code, filter by charger type, and see real-time availability — all before you leave home.

Tap any host on the map → review their profile, charger type, distance, and availability → tap "Book a Reservation" → select your duration (30–180 minutes) → confirm and pay in-app. The host receives an instant notification and you get directions and live tracking as you drive over.

Yes. You can cancel a booking from the Reservations tab before the session starts. Cancellations made with sufficient notice are fully refunded. Late cancellations (within 15 minutes of the session start) may incur a small cancellation fee. Check the host's listing for their specific cancellation policy.

If a host is unexpectedly unavailable, you can message the host directly through the app or contact our support team. You will receive a full refund for any session that could not be completed due to host unavailability. We take host reliability seriously and repeated cancellations can result in host account suspension.

Pricing varies by host and is clearly shown on each listing before you book. Rates are typically significantly lower than public fast-charging stations. You'll see the full session cost before confirming — no surprise fees. Drivers save an average of $340/year vs. public charging.

Yes — tap the Message button on any host profile to send a message before or after booking. All communication stays within the EzChargez app so your personal contact information is never shared.

Once your reservation is accepted, the app shows a live tracking screen with your route to the host, real-time ETA, distance, and reservation status (Pending → Accepted → En Route → Charging). You'll receive push notifications at each stage.

Download the app, create an account, and tap "Become a Host". You'll add your charger details (brand, type, level), set your availability hours for each day of the week, and set your per-session rate. Once verified, your listing goes live and drivers can start booking — typically within 24 hours.

Hosts on EzChargez earn an average of $720 per year just by sharing a charger they already own. Earnings depend on your location, charger level, availability hours, and session rate. Hosts in high-demand areas sharing their charger a few hours per day can earn significantly more. You set your own price and keep the majority of each session fee.

It depends on your setup. Many hosts allow drivers to access an outdoor or driveway charger without being home. You can configure your listing to require you to be present or set it to self-serve access. Either way, you receive a notification when a booking is made and when the driver arrives.

Absolutely. The Hosting Hours screen lets you set open and close times for each day of the week individually. You can block off specific days, pause your listing at any time, or set recurring hours that apply to all days. You are always in full control of when drivers can book.

Yes — listing your charger on EzChargez is completely free. There are no setup fees, no monthly fees, and no upfront costs. EzChargez takes a small platform fee from each completed session, and you keep the rest.

EzChargez has a Host Protection Policy that covers property damage caused by drivers during a session. If damage occurs, report it through the app within 48 hours with photos. Our support team will review your claim and work to resolve it promptly. All drivers on the platform are verified account holders.

All payments are processed securely in-app at the time of booking. EzChargez accepts major credit and debit cards as well as Apple Pay. You never need to exchange cash or personal payment information with a host.

Host earnings are released after each completed session. Payouts are processed within 3 business days directly to your linked bank account via ACH transfer. Hosts who take a photo of the car and charging spot at the end of the session receive payment up to 3 days earlier.

No. The total cost of a session is shown clearly on the booking confirmation screen before you confirm. For drivers, what you see is what you pay — no surprise charges after the session. For hosts, EzChargez deducts a transparent platform fee and pays out the remainder automatically.

Refund requests can be submitted through the Support tab in the app. If your session was cancelled by the host, was not completed as described, or you cancelled within the eligible window, you are entitled to a full refund. Refunds are typically processed within 3–5 business days back to your original payment method.

All hosts go through an identity verification process before their listing goes live. This includes verifying their name, address, and charger details. Hosts receive a verified badge visible on their profile. Listings that receive reports or low ratings are reviewed by our trust & safety team.

Yes. Your personal contact information — phone number, email, address — is never shared with other users. All communication happens through the in-app messaging system. Payment data is encrypted and processed by a PCI-compliant payment provider. See our Privacy Policy for full details.

Tap the Support tab in the app at any time during a session to contact our team. You can message us, call customer service, or request a refund directly from the support screen. Our team is available 7 days a week to help resolve any issues quickly.

Yes — after every completed session, both drivers and hosts are invited to leave a star rating and written review. Reviews are publicly visible on host profiles, helping the community make informed decisions. Honest feedback keeps the EzChargez network safe and high quality for everyone.

You can report any user from their profile page or from the Support tab. Select "Report a Problem," describe the issue, and our trust & safety team will review it within 24 hours. We take all reports seriously and will take appropriate action, up to and including account suspension.

On the sign-in screen, tap "Forgot password?" and enter the email address linked to your account. We'll send a password reset link that's valid for 30 minutes. If you don't see the email within a few minutes, check your spam folder or tap "Resend link." Once reset, you'll be signed out of all devices for security and will need to sign in again with your new password.

First, check your spam or junk folder — verification emails occasionally get filtered there. Make sure you're checking the same email or phone number on file for your account. If using SMS, confirm you have signal and that the number hasn't changed carriers recently. Still nothing after a few minutes? Tap "Resend code" — this generates a fresh code and invalidates the old one. If the problem persists, contact support and we'll verify your account manually.

Accounts are temporarily locked after 5 incorrect sign-in attempts in a short window, as a security precaution. The lock automatically clears after 15 minutes, or you can reset your password immediately to regain access right away. If your account was locked for a policy or trust & safety reason rather than failed sign-ins, you'll see a specific message explaining why — in that case, contact support to appeal or get more details.

Yes — EzChargez supports Sign in with Apple and Sign in with Google in addition to email and password. If you originally created your account with email but want to switch to a social sign-in (or vice versa), go to Settings → Account → Linked Sign-In Methods to add or change how you sign in. Your bookings, earnings, and history stay exactly the same regardless of which method you use.

Download EzChargez from the App Store or Google Play on your new device, then sign in with the same email/password or social account you used before. All your reservations, host listings, payment methods, and earnings history are tied to your account, not your device, so everything syncs back automatically. If you also switched phone numbers, update it under Settings → Account → Phone Number once you're signed in so you keep receiving booking and reservation alerts.

This usually happens for one of a few reasons: you recently reset your password (which signs you out of all devices for security), you signed into the same account on a new device and hit our device limit, or the app was updated and needs a fresh sign-in to refresh your session. Make sure you have a stable internet connection when signing in, and that the app is updated to the latest version. If it keeps happening repeatedly within the same session, contact support so we can check your account for anything unusual.