Getting a new phone doesn't mean starting over — your EzChargez account and everything in it travels with you.
Setting up on a new device
- Download EzChargez from the App Store or Google Play
- Open the app and tap Sign In (not "Create Account")
- Sign in with the same email/password or the same Apple/Google account you used before
That's it — your account isn't tied to a specific device, so everything syncs automatically once you sign in.
What carries over
- Upcoming and past reservations
- Host listings, hosting hours, and earnings history
- Saved payment methods
- Ratings and reviews
If you also changed your phone number
Update your number under Settings → Account → Phone Number once you're signed in on the new device, so you keep receiving booking confirmations, reservation alerts, and verification codes at the right number.
Lost access to your old device without signing out?
Not a problem — you don't need your old device to sign in on a new one. Just use your email/password or social sign-in as usual. If you're unsure which email is on file, contact support and we can help confirm it.