Account & Sign In

Passwords, verification, and access. 6 articles in this category.

I forgot my password. How do I reset it?

Resetting your EzChargez password in a few taps.

I'm not receiving the sign-in verification code or email.

Troubleshooting missing SMS codes and verification emails.

Why does the app say my account is locked?

Understanding sign-in lockouts and how to regain access.

Can I sign in with Google, Apple, or Facebook?

Using social sign-in and switching sign-in methods.

I changed my phone or got a new device — how do I sign back in?

Moving your EzChargez account to a new phone.

Why do I keep getting signed out automatically?

Common reasons EzChargez signs you out and how to fix it.

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